Your HVAC business could be vulnerable to legal woes that could cost many thousands of dollars. Title III of the Americans with Disabilities Act (ADA) is being set as precedence to include your company’s website as “places of public accommodation”. This includes your company’s website. It may not be your intent but if your website has unavailable components to it you could be exposing your business to lawsuits and fines. Persons with disabilities can think this is discriminatory against themselves and other persons with disabilities and based on that perspective your business’s website could be in violation of Title III of the Americans With Disabilities (ADA) Act.
The facts are in and companies of all sizes, even those that operate with less than 15 employees are experiencing lawsuits in record cases. For HVACs specifically, your website will have to be ADA compliant and usable. Website accessibility states that your websites content are accessible with remediation to those with disabilities. This ensures your website is easy to use and can also give more sales for your company.
As we move into 2021 and beyond it will be critical to have a review process in place to ensure your website ADA compliant. No HVAC business owner wants to be handed that dreaded legal document in the mail. Especially, since there are many services available for your company’s website. ADA website compliance lawsuits are currently being administered against many groups to include HVACs. The option is to have a superior website group work with you to mitigate that legal pain.